📍 Tallinn / Tartu, Estonia
We have over 25 years of experience in building future-proof technologies that rely on research and development. Our expertise ranges from secure data exchange to digital identity, i-voting, information security and more. Cybernetica is certified in accordance with ISO 9001:2015 and ISO/IEC 27001:2013 standards on the basis of which we have created our inner management system.
We are looking for Operational Quality Manager who implements and manages our quality management system (ISO 9001 and 27001). You will lead the company's quality efforts and provide support for organisational development challenges. In this role you work closely with company’s management team and need to communicate with different sub-units to elaborate operational improvement activities.
If you’re interested in how to make organisations work effectively, you’re a self-starter and with rather adaptable nature, this opportunity might be for you.
Note: This is organisational support services role, not a technical role of software quality assurance or information security.
Your main responsibilities will be to
Ensure the compliance and functioning of the quality management system according to the standards (ISO)
Support our inner process leaders and guiding their organisation of work
Plan and ensure the implementation of internal and external audits (project-specific and organisational)
Analyse the implementation of possible new certificates
Keep operational instructions and guidelines up-to-date
Organise internal seminars for specific roles (e.g. software testers)
Coordinate different developmental activities of the organisation (as required)
As a successful candidate, you must have
Ability to work independently with minimal supervision conditions, willingness to take initiative
Adaptable and flexible nature, multitasking skills
Attention to detail, responsible and systematic approach
Very good communication and presentation skills
Very good spoken and written Estonian and English skills
Higher education (Bachelor's degree)
You will stand out by having any of the following:
Previous experience working with or understanding of quality compliance procedures and standards (especially ISO)
General understanding of software development process or previous experience working in the IT/technology sector
We are offering:
The chance to develop innovative company culture and quality management procedures
Possibility to build an organisation, improve its efficiency and operational processes further
Possibility to work with very smart and competent specialists
Flexible working arrangements
Mental and physical health benefits, such as health days, sports allowance, massage
Possibility to attend work-related conferences or trainings (also of your own choice)
Private office space in Tallinn (preferred) or Tartu
Riigikaitsjate toetaja 2023
Attractive Employer 2023
Parim praktikakoht 2021
Why you'll enjoy working at Cybernetica?
We value an atmosphere of learning, collaboration and proactive problem solving, paying great attention also to work-life balance.
Global impact 🌎
Work on tech used in Japan, UAE, the Bahamas and more than 30 other countries.
Keep learning 🎓
Go to school while working. Learn new skills through paid seminars and conferences.
Flexible office arrangement 💻
Home office, office office, remote office - choose your own location!
Bonuses & compensations 💶
Compensation for tech gadgets & paid work travel expenses, hefty referral bonus.
Sound mind & healthy body 👟
5 paid days off per year for either illness or mental health, sports compensation.
Supportive team 👏
We have over 100 employees in both of our offices in Tallinn and Tartu.
Oliver Väärtnõu, CEO
“We have crafted a culture in Cybernetica that is supportive, inclusive and equal.”
Helena Jõgi, Head of HR
“We're looking for smart, diligent and fearless people to join our team. Our culture is close-knit, but friendly and inclusive, and you'll be supported by colleagues and managers alike.”
Interested to know more?
Our Senior Recruiter Liis will be happy to answer your questions.
